Shipping policy
RMC CUSTOMS-SHIPPING POLICY
PROCESSING TIME
All orders are custom-made with care. Please allow 3- 7 business days for order processing before shipment. Processing times may vary during peak seasons or promotions.
SHIPPING CARRIER
RMC customs ships exclusively through USPS.
SHIPPING METHODS
Shipping options and rates are calculated at checkout based on:
>Order Weight
>Package size
>Shipping destination
USPS services may include:
>USPS First-Class Mail
> USPS Priority Mail
ESTIMATED DELIVERY TIME
Once shipped, delivery typically takes 2-5 business days, depending on the USPS service selected. Delivery times are estimates and not guaranteed.
Tracking Information
Tracking information will be provided via email once your order has shipped.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. RMC Customs is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
Once an order is handed over to USPS, RMC Customs is not responsible for shipping delays, lost, or stolen packages. Any shipping issues should be reported directly to USPS using the provided tracking number.
Returned Packages
Packages returned to us due to an incorrect address or failure to claim will require an additional shipping fee for reshipment.
Local Pickup
At this time, RMC Customs does offer local pickup.